I dont think anything sinister .... just wondered if we are now dealing with another firm all together or just a rename/rebranding ?....
I got the same e mail, saying they are moving offices………..and we moved from Towergate to Pace Ward !I got a rather clumsy email from Towergate Insurance (I got sent it 2 times for some reason) this afternoon. I've had 2 calls about it from people I have referred in PaceWard's direction too (similarly confused/slightly put out).
It's badly written and Jez (who's on holiday in Italy currently) needs to get all over it.
People buy from people and organisations spend years building trust/reputation/loyalty from customers, and Towergate have just put a load of noses out of joint with that email that basically says 'We've bought PaceWard and you deal with us now, bollocks to your relationships with anyone else in the old business'
I'm sure Jez will be fuming when he gets off his private jet and puts the champagne down over in Italy.
Agreed - wasnt meant to come back on here yesterday but didnt get a chance.Today's email update from Towergate/Pace Ward is the one that should have been sent first
Jez has sorted it from Italy.
Defcon 5 resumed.
Hi NickGood on you and Al for selling up Jez. And I’m sure that all the folk that PaceWard look after will continue to be looked after very well, especially whilst you and Al remain with the company. It’s a shame that a ham fisted communication got sent out without you being aware but when acquisitions happen by larger groups, such things can and do happen whilst there is a transition to ensure all the right cogs are getting oiled.
Enjoy Valeries 50th and your time in Capri. By coincidence, I spent around three years in Capri from 17-20. It wasn’t all that tbh, but the 2.8i i had towards the end was far better than the 3.0mkII i started with.![]()